NOTE: We have seen instances where a user has one copy of their family file in Dropbox, and another copy somewhere else. If that's the case, follow the directions on this web page to move your family file into Dropbox and download it to ReunionTouch. If you do not see the word "Dropbox" somewhere in that location, then the family file you've opened is not in Dropbox. The location will show something like: /Users/YourName/Dropbox/My Family File.familyfile13. Look for "File Location" about 2/3 of the way down the list.From the menu at the top, choose File > Get Info.Open your family file on the Mac as you normally would.Verify that the family file you're using is actually in your Dropbox folder. Answers Why isn't the family file on my Mac syncing with ReunionTouch on my device(s)?
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